Shipping policy

At Modero Club, we aim to make delivery as simple and transparent as possible.

1. Where we ship

We currently ship to:

[LIST COUNTRIES / MARKETS]

Availability may vary depending on product, destination and logistics conditions.

2. Processing time

Orders are normally processed within:

[X–X BUSINESS DAYS]

Orders placed on weekends or public holidays may be processed on the next business day.

3. Estimated delivery times

Estimated delivery times are:

Destination	Estimated delivery
United States	[5-12 BUSINESS DAYS]
United Kingdom	[5-12 BUSINESS DAYS]
France	[5-12 BUSINESS DAYS]
Germany	[5-12 BUSINESS DAYS]
Spain	[7-15 BUSINESS DAYS]
Other countries	[9-20 BUSINESS DAYS] depends on the country.

These estimates are not guarantees unless expressly stated otherwise.

4. Shipping costs

Shipping costs are:

[INSERT SHIPPING STRUCTURE]

Eligible bundle offers may include free shipping as displayed on the product page or at checkout.

5. Order tracking

Where tracking is available, tracking information will be sent to the email address provided during checkout.

Tracking information may take some time to become active after the shipment has been dispatched.

6. Customs, duties and taxes

Depending on the destination, an order may be subject to customs duties, import taxes, VAT, handling fees or other charges.

[INSERT WHETHER TAXES/DUTIES ARE INCLUDED AT CHECKOUT OR PAID BY CUSTOMER]

Customers are responsible for any charges that are legally payable by them where those charges are not collected by Modero Club at checkout.

We will not misrepresent customs information or the value of an order.

7. Delivery delays

Delays may occur due to customs processing, carrier disruptions, severe weather, holidays, incorrect delivery information, or circumstances outside our reasonable control.

If your order appears to be significantly delayed, please contact us at support @moderoclub.com.

8. Incorrect shipping information

Customers are responsible for ensuring that shipping information entered at checkout is accurate.

If an order is returned to us because of an incorrect or incomplete address, we will contact you regarding the available options.

9. Lost or damaged shipments

If your order appears to be lost or arrives damaged, contact us at:

support @moderoclub.com

We will review the situation with the applicable carrier or fulfillment provider and provide the appropriate solution in accordance with applicable law.